Payment Policy

At Carry Preowned, we aim to make your shopping experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, security measures, and important information related to transactions on our website.

Accepted Payment Methods

We accept the following secure payment options at checkout:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

All prices listed on our website are in GBP (£) unless otherwise stated.

Secure Checkout

All transactions on our website are protected using SSL (Secure Socket Layer) encryption, ensuring your personal and payment information remains safe.

We do not store your card details. Payments are processed through trusted third-party payment providers to ensure a secure and seamless checkout experience.

Payment Processing

Your payment will be processed immediately at the time your order is placed.

Once the transaction is successful, you will receive a confirmation email with your order details and receipt.

Order Confirmation

After successful payment, you will receive:

  • An order confirmation email
  • A digital receipt
  • A shipping confirmation email with tracking details once your order is dispatched

Taxes and Fees

Applicable taxes (if any) will be calculated and clearly displayed at checkout based on your shipping address.

We do not charge any hidden or additional fees.

Payment Issues

If your payment is declined or you experience issues during checkout:

  • Double-check your card details
  • Try an alternative payment method
  • Contact our support team

📧 Email: support@carrypreowned.shop

Please note: Multiple failed attempts may result in your bank temporarily restricting your card for security reasons.

Fraud Prevention

To protect both our customers and our business, all orders are subject to security and fraud verification checks.

If any suspicious activity is detected, we may:

  • Request additional verification
  • Contact you directly
  • Cancel the order if necessary

Contact Information

Trade Name: Carry Preowned

Phone: +44 7949 680858

Email: support@carrypreowned.shop

Address: 45 Russell Square, London WC1B 4JP, United Kingdom

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)

THE CUSTOMER EXPERIENCE

What People Are Saying

Discover the experiences of customers who have found their next treasured piece with us.

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Pre-Owned Luxury Handbag
★ ★ ★ ★ ★
MR
M. R. Verified Purchase
gorgeous bag, great selection
Pre-Owned Luxury Handbag
★ ★ ★ ★ ★
ST
S. T. Verified Purchase
Had a lovely experience shopping at RoyalCarry and browsing their amazing collection. I’m so pleased that I found this bag and can’t wait to wear it. Will definitely shop here again in the future!
Pre-Owned Luxury Handbag
★ ★ ★ ★ ★
MR
M. R.
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Pre-Owned Luxury Handbag
★ ★ ★ ★ ★
MR
M. R.
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Pre-Owned Luxury Handbag
★ ★ ★ ★ ★
MR
M. R.
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Every pre-owned piece deserves a new story.